You are a natural leader. You love leading the pack and look for ways to take initiative and responsibility. You not only know how to navigate all sorts of people and situations but also live for strategic and creative thinking. What gets you up every day is building long-lasting, dependable relationships. You listen, discern needs and then deliver on them. Clients and colleagues tell you, “You get me, I trust you, and you are the expert.”
You are committed to delivering exceptional results and have a track record to prove it. You think not just one or two steps ahead but outpace your clients and internal team, because you know that’s what it takes to succeed. You are resourceful and creative in proposing solutions. You aren’t satisfied doing the same thing every day.
You have the skills, sensitivity, and personal confidence to lead and get the most out of each account team member at 360 Live Media. You are experienced in creating new products and services and can upsell and cross-sell like a true champ as if your job depends on it (because well, it does…). You know how to make projects profitable without compromising quality.
You learn from the past, build for the future, and live in the present.
You are accountable. You are a listener, developer, and—most importantly—a leader.
The ideal candidate for the SVP of Accounts role believes in the core values of 360 Live Media—The 360 Way—and is driven by our philosophy and mission. Beyond that, we are seeking a candidate who has proven experience in leading and growing client relationships. The successful candidate must have a demonstrated ability to lead a driven, bright and diverse team. They must also have experience in a marketing or advertising agency setting and demonstrate intellectual curiosity.
You have an exceptional capacity for managing, leading, and developing a high-performing account and project team, while establishing processes that ensure the organization runs smoothly and effectively. You inspire and lead by example, setting professional standards and account management expertise for the team. Key responsibilities include:
You are committed to serving our clients in a manner that helps them deliver on their business objectives, while ensuring 360 Live Media reaches our goals. You are passionate about getting to know our clients, both personally and professionally, and using that knowledge to exceed expectations at every turn. Key responsibilities include but are not limited to:
You have an ability to think strategically and anticipate future consequences and trends in order to incorporate them into client planning, and the ability to manage our clients at both strategic and operational levels. Key responsibilities include but are not limited to:
You have an exceptional track record of exceeding client expectations and a bottom-line orientation, with evidence of the ability to consistently make wise decisions through a combination of analysis, wisdom, experience, judgment, and a high level of business acumen. You possess the ability to balance the delivery of client commitments against the realities of a budget, timeline, and competing projects and priorities. You have an attitude of problem-solving and creative resourcefulness. Key responsibilities include but are not limited to:
You enjoy working hard and rolling up your sleeves with the team and have the ability to act nimbly and quickly to solve challenges and react as necessary, even if limited information is available. You are not afraid to take charge of a situation and make tough decisions.
Minimum of 12+ years of account/client leadership in an agency environment. MBA or similar advanced degree highly desired. An understanding of the print production process, marketing campaign execution and implementation, video production process, and vendor management is mandatory.
You have an exceptional capacity for managing, leading, and developing a high-performing account and project team, while establishing processes that ensure the organization runs smoothly and effectively. You inspire and lead by example, setting professional standards and account management expertise for your team.